Last updated November 8, 2026
By using Rate My Subway you agree to these terms. If you don't agree, please don't use the app.
Community rules
- Rate the station, not people. Review conditions: cleanliness, safety, accessibility, service. Don't post photos or videos that single out, mock or identify people, including people experiencing homelessness.
- No hate or harassment. Zero tolerance for slurs, threats, harassment, or attacks on anyone based on race, ethnicity, religion, gender, sexuality, disability or housing status.
- Keep it real. Only review stations you actually used. No fake reviews, spam, ads or vote stuffing.
- No explicit or illegal content. No nudity, sexual content, gore, or anything illegal.
We have no tolerance for objectionable content or abusive users. Content that breaks these rules is removed and accounts may be banned without notice.
Reporting and blocking
Tap ••• on any review to report it or block its author. Reviews reported by several riders are hidden automatically and reviewed by us. We aim to act on reports within 24 hours.
Your content
You keep ownership of what you post. By posting, you give Rate My Subway a non-exclusive, worldwide, royalty-free license to host, display and share it in the app and in images generated by the app (like share cards), for as long as it's posted. You're responsible for what you post and confirm you have the right to post it.
Not affiliated with the MTA
Rate My Subway is an independent app. It is not affiliated with, endorsed by, or connected to the Metropolitan Transportation Authority (MTA), New York City Transit, or any government agency. Station information comes from public MTA open data. Ratings are opinions of riders.
No warranty
The app is provided "as is". Ratings and reviews are user opinions and may be inaccurate. Don't rely on the app for safety decisions or emergencies. In an emergency, call 911.
Changes and termination
We may update these terms or the app at any time. We may suspend or end access for anyone who breaks these terms. You can stop using the app and delete your account at any time.